Customer Support

Shipping & Delivery
 

 

All orders will be shipped 1-7 BUSINESS days after payment is received Monday-Friday only (orders are not shipped out on weekends)

 

Tracking Information is always sent via email, please check Junk mail if needed.

 

 Orders are usually shipped via First Class Mail which has an estimated delivery time of 2-9 days.

 

Priority Mail is also an option which is insured, feel free to select that shipping method during checkout.

 

International Shipping is Available in the UK, IRAQ, Netherlands, and Canada. If you are outside the US and would like to order please email info@Sch-RelDesire.com

 

Free Shipping on All Domestic Orders over $50.00.

 

Please Confirm that your Address is correct, If the order is sent back by the USPS you will be responsible for the re-shipping charge.

 

If the recipient's shipping address is unconfirmed in Paypal an address confirmation email will be sent, if a response is not received within 7 business days the order will be canceled and a refund will be processed.

 

We are not responsible for lost packages in the mail, Tracking Info is always provided. 

 

If items are placed on Backorder we will notify you within 24-72 hours of order date via email with an Estimated Shipping Date. 

Jewelry Store orders are always shipped in a protective poly bag for storage and shipping protection. 

 

 

Excellent Customer Service and Quality Management is our Priority 

 

Stay Fabulous,

Sch-Rel Desire 



 



 




CARE INSTRUCTIONS

 

All jewelry is shipped with a protective poly bag, organza pouch, and/or jewelry box. When storing your costume jewelry, be sure to store it in the protective bag and/or a protective place away from other metals and excessive light to prevent tarnishing. Please refrain from spraying perfume, hair products, water, and or oils on any plated metal.

 

 

Earrings that contain Fringe, Tassels, etc. be sure to store the earrings flat in the Jewelry Box Provided.  In the case that the Fringe becomes wrinkled, a *clean* flat iron can be used on a *Low Heat* setting by briskly running the plates along the fringe softly. *PLEASE USE CAUTION*

 

 

Belts should be stored in a flat environment or hanging on a belt hanger for proper care.

 

Preserving shine and luster on plated jewelry may require polishing and cleaning. It is always recommended to make a small investment in a polishing cloth to keep your collection timeless.  

 

 





Returns

 

All Sales are Final at this Time but if an issue does occur with your purchase please contact info@Sch-RelDesire.com and the situation will be rectified.

 

Sincerely,

Sch-Rel Desire



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100% Secure Ordering
 

Sch-Rel Desire Fashion Brand website and payment portals are all secure and all sensitive data like shipping address and email address are not shared with any outside entities.



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Tracking Your Order

 

United Postal Service Tracking numbers are always emailed at the time your order is shipped. Please track your order by USPS TRACKING

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FAQ

 

 



1)  Are the Earrings Heavy?

 

No, it is a goal to provide not only Fashionable and Eye-catching accessories but it is also assured that they are light-medium weight and comfortable to wear.


2)   Are Clip-ons available?


No, but if you would like to submit a special order email info@Sch-RelDesire.com


3)   What is your Shipping Policy?


Once orders are received they are shipped within 1-7 business days Monday-Friday, orders are not shipped out on weekends or Holidays. Orders are usually shipped via First Class Mail or Priority Mail which has an estimated delivery time of 1-7 days. All tracking information is emailed via Paypal or direct. If items are placed on Backorder, you will be notified via email 24-72 hours after order is received. Please review Shipping Policy Here 


4)  Is Wholesale an option?


Yes, please email info@Sch-ReDesire.com for additional information.

© 2017 by Sch-Rel Desire